Careers
EMPLOYMENT OPPORTUNITIES
Careers at Dimond Bros.
Dimond Bros. Insurance, LLC, is one of the country’s largest independent insurance agencies, offers an attractive compensation and benefits package that includes health (effective date of hire), dental, vision, life insurance, voluntary life insurance, short and long term disability, Teledoc, EAP, vacation/personal time and 401k with company match.
Current Opportunities
For more information about the positions, please send your resume with detailed work history and salary requirements, referencing the position to which you are applying, to hr@dimondbros.com.
Client Relations Representative
Location: Paris, IL
Manager: Mitzie Barnes
DESCRIPTION Client Relations Representatives are the front-line liaison between our company and its current and potential customers. .
RESPONSIBILITIES for a Dimond Bros. Client Relations Representative:
- Answer phones and assist with walk-in clients
- Effectively solve customer issues, complaints, and inquiries, while keeping customer satisfaction at the core of every decision and behavior
- Take and upload payments
- Other duties as assigned by Management
DESIRED QUALIFICATIONS for a Dimond Bros. Client Relations Representative:
- Strong verbal and written communication skills
- Great active listening skills with a patient and empathetic attitude
- Excellent interpersonal and rapport building skills
- Excellent time management and organizational skills
- Comfortable working in fast-paced environments
- Computer literacy
- Phone skills, including familiarity with complex or multi-line phone systems
Client Relations Representative
Location: New Holstein, WI
Manager: Mitzie Barnes
DESCRIPTION Client Relations Representatives are the front-line liaison between our company and its current and potential customers. .
RESPONSIBILITIES for a Dimond Bros. Client Relations Representative:
- Answer phones and assist with walk-in clients
- Effectively solve customer issues, complaints, and inquiries, while keeping customer satisfaction at the core of every decision and behavior
- Take and upload payments
- Other duties as assigned by Management
DESIRED QUALIFICATIONS for a Dimond Bros. Client Relations Representative:
- Strong verbal and written communication skills
- Great active listening skills with a patient and empathetic attitude
- Excellent interpersonal and rapport building skills
- Excellent time management and organizational skills
- Comfortable working in fast-paced environments
- Computer literacy
- Phone skills, including familiarity with complex or multi-line phone systems
Client Relations Representative
Location: Princeton, IL
Manager: Mitzie Barnes
DESCRIPTION Client Relations Representatives are the front-line liaison between our company and its current and potential customers. .
RESPONSIBILITIES for a Dimond Bros. Client Relations Representative:
- Answer phones and assist with walk-in clients
- Effectively solve customer issues, complaints, and inquiries, while keeping customer satisfaction at the core of every decision and behavior
- Take and upload payments
- Other duties as assigned by Management
DESIRED QUALIFICATIONS for a Dimond Bros. Client Relations Representative:
- Strong verbal and written communication skills
- Great active listening skills with a patient and empathetic attitude
- Excellent interpersonal and rapport building skills
- Excellent time management and organizational skills
- Comfortable working in fast-paced environments
- Computer literacy
- Phone skills, including familiarity with complex or multi-line phone systems
Client Relations Representative
Location: Centralia, IL
Manager: Mitzie Barnes
DESCRIPTION Client Relations Representatives are the front-line liaison between our company and its current and potential customers. .
RESPONSIBILITIES for a Dimond Bros. Client Relations Representative:
- Answer phones and assist with walk-in clients
- Effectively solve customer issues, complaints, and inquiries, while keeping customer satisfaction at the core of every decision and behavior
- Take and upload payments
- Other duties as assigned by Management
DESIRED QUALIFICATIONS for a Dimond Bros. Client Relations Representative:
- Strong verbal and written communication skills
- Great active listening skills with a patient and empathetic attitude
- Excellent interpersonal and rapport building skills
- Excellent time management and organizational skills
- Comfortable working in fast-paced environments
- Computer literacy
- Phone skills, including familiarity with complex or multi-line phone systems
Personal Lines Account Executive – Re-Quote Team
Location: Carmel, IN – Paris, IL – Effingham, IL – Springfield, IL – Bloomington, IL – Champaign, IL
Manager: Kellie Eastham
DESCRIPTION Account Executives at Dimond Bros. Insurance LLC work closely with clients, Sales Executives, and our carrier partners in placing new business or remarketing existing customers, while maintaining strong relationships with all involved parties.
RESPONSIBILITIES A Dimond Bros. Personal Lines Account Executive will:
- Present existing and prospective customers with individualized policy options, quote calculations, and educational materials to meet their needs
- Review insurance policies for accuracy, coverage, and limits to recommend modifications, as needed
- Deliver a high level of customer service
- Keep accurate personal information for all prospects and customers within insurance company databases
DESIRED QUALIFICATIONS for a Dimond Bros. Personal Lines Account Executive:
- Proven track record of success in sales, particularly within the personal lines insurance sector
- Strong sales acumen and the ability to effectively remarket and close new business
- Excellent time management skills and ability to meet deadlines
- In depth knowledge of personal lines insurance products, coverage options, and underwriting criteria
- Relevant industry certifications and licenses
- State-issued, valid insurance license(s) required: Property and Casualty Insurance License
- Previous experience in the insurance industry as an insurance producer for personal lines
- A thorough understanding of all insurance company policies and insurance coverage offerings, including their costs and benefits
Commercial Lines Account Executive – Dimond Business Unit
Location: East Alton, IL – Jacksonville, IL – Taylorville, IL – Woodlawn, IL – Effingham, IL – Fond du Lac, WI – New Holstein, WI
Manager: Candee Lawrence
DESCRIPTION The Dimond Business Unit – Commercial Lines employees work in a team approach with the Commercial Lines Sales Executives and our carrier partners. They place new business and service existing customers, while maintaining strong relationships with all involved parties
RESPONSIBILITIES A Dimond Bros. Commercial Lines Account Executive – Dimond Business Unit will:
- Market new and existing business to carriers to provide insurance solutions with the Sales Executive and Marketer
- Develop and maintain positive relationships with clients, partner carriers, and internal team
- Partner with Sales Executives on new business and renewal strategies
- Create professional Proposals and Renewal Summaries utilizing AMS360
- Review all documents for accuracy and completeness
- Provide high quality service including responding to requests for change endorsements, proof of insurance, and answering coverage questions
DESIRED QUALIFICATIONS for a Dimond Bros. Commercial Lines Account Executive – Dimond Business Unit:
- Strong PC skills, with the ability to effectively utilize the agency’s management systems and Microsoft software products
- Ability to work within a fast-paced, changing environment
- Pro-active, with the initiative to prioritize and meet deadlines
- Ability to communicate effectively, both verbally and in writing
- Excellent interpersonal skills
- High-level customer service, organization, and attention to detail
- Ability to function well in a high-paced, and at times, stressful environment
- Professional and positive attitude
- Team player that collaborates well with others
- Active Property and Casualty Insurance Producer License
- Minimum Previous 5 years’ experience as a successful Commercial Lines Account Executive
Commercial Lines Marketer
Location: Bloomington, IL – East Alton, IL – Jacksonville, IL – Taylorville, IL – Woodlawn, IL – Effingham, IL – Fond du Lac, WI – New Holstein, WI
Manager: Commercial Lines Division Manager/ Candee Lawrence
DESCRIPTION A Commercial Lines Marketer at Dimond Bros. Insurance works closely with Commercial Lines Sales Executives to determine best and available markets and information needed to place new accounts within a timely manner.
RESPONSIBILITIES A Dimond Bros. Commercial Lines Marketer will:
- Work with Sales Executive to provide updates on upcoming submissions and request any outstanding items
- Follow-up with carriers so that new quotes are delivered on a timely basis; negotiates coverage/pricing/add-ons; verifies returned quotes match requested coverage.
- Track marketing activities with complete applications, correspondence, and other required forms
- Provide top 3-5 quotes and any specifically requested quotes to Sales Executive
- Create proposals timely to allow Sales Executive to make revisions; consistently accurate information is provided in the proposal
- Bind coverage on sold policy; submit standard “no-go” letters to other quoting carriers; turns account over to assigned Account Executive
- Maintain strong relationships with carriers
DESIRED QUALIFICATIONS for a Dimond Bros. Commercial Lines Marketer:
- Active Property and Casualty Insurance Producer License
- Minimum Previous 5 years’ experience as a successful Commercial Lines Account Executive
- Insurance knowledge with comfort in discussing coverage with underwriters and insureds
- Strong PC skills, with the ability to effectively utilize the agency’s management systems, Microsoft software products, and carrier resources
- Pro-active, with the initiative to prioritize and meet deadlines
- Ability to communicate professionally and effectively, both verbally and in writing
- Excellent interpersonal skills
- Team player that collaborates well with others
- Willingness to be a mentor to other team members
- Proven commitment to continuous insurance education and growth
Senior Account Executive – Commercial
Location: Carmel, IN
Manager: Commercial Lines Division Manager/ Candee Lawrence
DESCRIPTION Senior Commercial Lines Account Executives at Dimond Bros. Insurance, LLC work closely with Commercial Lines Sales Executives and our carrier partners in placing new business and servicing existing customers, while maintaining strong relationships with all parties involved.
RESPONSIBILITIES A Dimond Bros. Senior Account Executive- Commercial will:
- Market new and existing business to carriers to provide insurance solutions both independently and in partnership with the Sales Executive
- Develop and maintain positive relationships with clients, partner carriers, and internal team
- Partner with Sales Executives on new business and renewal strategy including participating in client meetings and carrier meetings
- Create professional Proposals and Renewal Summaries utilizing AMS360
- Review all documents for accuracy and completeness
- Issuance of complicated Certificates of Insurance, including contract review
- Maintain confidential information
- Keep accurate and detailed records within the agency management system
- Using independent judgment and discretion to service book of business, including reviewing coverage and answering questions from the insured
- Proven understanding and following of SOPs and Best Practices
DESIRED QUALIFICATIONS for a Dimond Bros. Senior Account Executive – Commercial
- Active Property and Casualty Insurance Producer License
- Minimum Previous 5 years’ experience as a successful Commercial Lines Account Executive
- Proven commitment to continuous insurance education and growth
- Professional Insurance Designation(s) preferred
- High-level of insurance knowledge with comfort in discussing coverage with underwriters and insureds
- Strong PC skills, with the ability to effectively utilize the agency’s management systems, Microsoft software products, and carrier resources
Personal Lines Account Executive – New Business Team
Location: Carmel, IN – Paris, IL – Effingham, IL – Springfield, IL – Bloomington, IL – Champaign, IL
Manager: Kellie Eastham
DESCRIPTION Account Executives at Dimond Bros. Insurance LLC work closely with clients, Sales Executives and our carrier partners in placing new business or remarketing existing customers, while maintaining strong relationships with all involved parties.
RESPONSIBILITIES A Dimond Bros. Personal Lines Account Executive will:
- Present existing and prospective customers with individualized policy options, quote calculations, and educational materials to meet their needs
- Review insurance policies for accuracy, coverage, and limits to recommend modifications, as needed
- Deliver a high level of customer service
- Keep accurate personal information for all prospects and customers within insurance company databases
DESIRED QUALIFICATIONS for a Dimond Bros. Personal Lines Account Executive:
- Proven track record of success in sales, particularly within the personal lines insurance sector
- Strong sales acumen and the ability to effectively remarket and close new business
- Excellent time management skills and ability to meet deadlines
- In depth knowledge of personal lines insurance products, coverage options, and underwriting criteria
- Relevant industry certifications and licenses
- State-issued, valid insurance license(s) required: Property and Casualty Insurance License
- Previous experience in the insurance industry as an insurance producer for personal lines
- A thorough understanding of all insurance company policies and insurance coverage offerings, including their costs and benefits
Sales Executive
Location: Any Dimond Location
Manager: Dan McNeely/Mark Donaldson
DESCRIPTION Dimond Bros. Insurance offers limitless opportunities to grow your client base while providing essential support in marketing, training, and management. Our Sales Executives establish strong business relationships to provide the best insurance products to our clients and work closely with Account Executives to service existing books of business. If you are motivated, driven, and have what it takes to succeed in a sales career, we can’t wait to hear from you!
RESPONSIBILITIES/ QUALIFICATIONS for a Dimond Bros. Sales Executive:
- Excellent communication skills with the ability to understand and explain insurance products with accurate pricing information
- Motivated with a desire to build client relationships based on honest communication
- Driven to set and achieve goals
- Eager to continue their insurance knowledge and develop their skills to provide the best possible client customer service
DESIRED QUALIFICATIONS for a Dimond Bros. Sales Executive:
- Property & Casualty licensed and experienced is preferred, but candidates with prior sales experience are encouraged to apply
- Strong PC skills, with the ability to effectively utilize the agency’s management systems and Microsoft software products
- Ability to work within a fast-paced, changing environment
- Ability to communicate effectively, both verbally and in writing
- High-level customer service, organization, and attention to detail
JOB TYPE: Full Time
WORK SETTING for a Dimond Bros. Sales Executive:
- In-person
- In the field
- Ability to work within a fast-paced, changing environment
LICENSE/CERTIFICATION for a Dimond Bros. Sales Executive:
- Property & Casualty license and experience (Preferred)
- Insurance Producer License (Preferred)
- Life Insurance License (Preferred)