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    EMPLOYMENT OPPORTUNITIES

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    Careers at Dimond Bros.

    Dimond Bros. Insurance, LLC, is one of the country’s largest independent insurance agencies, offers an attractive compensation and benefits package that includes health (effective date of hire), dental, vision, life insurance, voluntary life insurance, short and long term disability, Teledoc, EAP, vacation/personal time and 401k with company match.

    Current Opportunities

    For more information about the positions, please send your resume with detailed work history and salary requirements, referencing the position to which you are applying, to hr@dimondbros.com.

    Commercial Lines Account Executive

    Location: Any Dimond Location

    Manager: CL Division Manager/Candee Lawrence

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    DESCRIPTION
    Commercial Lines Account Executives work closely with Commercial Lines Sales Executives and our carrier partners in placing new business and servicing existing customers, while maintaining strong relationships with all involved parties.

    RESPONSIBILITIES
    A Dimond Bros. Commercial Lines Account Executive will:

    • Maintain confidential information and documentation within the agency management system while following procedures and processes
    • Work with current clients to review necessary items for renewals of expiring policies
      Submit claims
    • Provide high quality service including responding to requests for change endorsements, proof of insurance, and coverage questions
    • Create proposals and summaries
    • Review all items for accuracy

    DESIRED QUALIFICATIONS for a Dimond Bros. Commercial Lines Account Executive:

    • Strong PC skills, with the ability to effectively utilize the agency’s management systems and Microsoft software products
    • Ability to work within a fast-paced, changing environment
    • Pro-active, with the initiative to prioritize and meet deadlines
    • Ability to communicate effectively, both verbally and in writing
    • Excellent interpersonal skills
    • High-level customer service, organization, and attention to detail
    • Property and Casualty Producers License preferred

    Client Relations Representative

    Location: Paris, IL – Fond Du Lac, WI – Merrill, WI – Mattoon, IL – Arthur, IL – Centralia, IL – Effingham, IL – Jacksonville, IL – or – Taylorville, IL

    Manager: Mitzie Barnes/Kellie Eastham

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    DESCRIPTION Client Relations Representatives are the front-line liaison between our company and its current and potential customers. The successful candidate will be able to provide exemplary customer service, effectively solving customer issues, complaints, and inquiries, while keeping customer satisfaction at the core of every decision and behavior. This position is phone focused, so phone skills including familiarity with complex or multi-line phone systems is a desired skill.

    DESIRED QUALIFICATIONS for a Dimond Bros. Client Relations Representative:

    • Strong communication, both written and verbal
    • Great active listening skills
    • Exceptional interpersonal and rapport-building skills
    • A patient and empathetic attitude
    • Strong time management and organizational skills
    • Adaptability and flexibility
    • Comfortable working in fast-paced environments
    • Troubleshooting skills, either basic or advanced
    • Computer literacy
    • Phone skills, including familiarity with complex or multi-line phone systems

    Personal Lines Account Executive

    Location: Savoy, IL – Paris, IL – Mattoon, IL – Effingham, IL – Oshkosh, WI – Green Bay, WI – Fond du Lac, WI – New Holstein, WI – Wittenberg, WI – Merrill, WI – or – Weston, WI

    Manager: Kellie Eastham

    Apply

    DESCRIPTION provide exemplary customer service in our fast-paced care center client model.

    RESPONSIBILITIES A Dimond Bros. Personal Lines Account Executive will:

    • Present existing and prospective customers with individualized policy options, quote calculations, and educational materials to meet their needs
    • Review insurance policies for accuracy, coverage, and limits to recommend modifications, as needed
    • Deliver a high level of customer service
    • Keep accurate personal information for all prospects and customers within insurance company databases


    DESIRED QUALIFICATIONS for a Dimond Bros. Personal Lines Account Executive:

    • State-issued, valid insurance license(s) required: Property and Casualty Insurance License
    • Previous experience in the insurance industry as an insurance producer for personal lines
    • Effective collaborator with a goal-oriented approach to achieving retention and client satisfaction
    • A thorough understanding of all insurance company policies and insurance coverage offerings, including their costs and benefits
    • Strong aptitude for computer programs including Microsoft Office required; agency management system experience preferred
    • Exceptional written and verbal communications skills are a must